Urological Specialists

FAQs



Will my procedure be performed on the day of my consultation?

Generally speaking, no. Once you have had your consultation with Mr. Grills or Dr. McLeod they will advise our staff of what procedure is required. They will assist in arranging your procedure. You may also be required to have pre operative tests performed, you will be assisted and instructed regarding this also. You will be booked on the next available theatre list which is suitable for the type of procedure you are having.

 

 

How long do I have to wait for an appointment?

At West Coast Urology we endeavour to have patients seen as soon as possible. Patients are booked into the next available appointment time, however for more urgent conditions we ask that your GP contact us directly or that your GP referral letter be sent to our rooms for Mr. Grills or Dr. McLeod to assess. If an earlier appointment is required we will contact you and bring the appointment forward as indicated by Mr. Grills or Dr. McLeod.

 

 

Is there a discount fee for pensioners?

For Aged and Disability pension card holders, a reduced fee maybe charged for consultations. 

Some surgical procedures also may be charged a reduced rate. Our staff will discuss this with you at the time of your consultation.

If you have any concerns about the fees charged or your ability to pay please discuss this with our staff before your consultation or procedure.

 

 

How long will my appointment take?

New patient appointments take around 15 minutes, however more complex conditions may require a longer appointment.

Review patient appointments are generally 5-10 minutes, although this may vary from patient to patient.

Please note that as this is a busy surgical practice Mr. Grills and Dr. McLeod are sometimes called away to attend surgical emergencies. On occasions this may mean they run behind and your appointment could be delayed or on rare occasions your consultation may need to be rescheduled. We thank you for your understanding with this. 

 

 

Do I need a referral to make an appointment?

Yes. An important part of co-ordinating your care is when your GP "refers" you to a specialist for services they are unable to provide you. In addition it is required by Commonwealth Law, that in order to obtain a Medicare rebate for medical services, all patients attending a specialist must have a valid referral from a GP.

When your GP refers you to a specialist he/she is recommending you to see a doctor whose opinion they trust and feel qualified to diagnose your specific condition. In your referral letter your GP will provide the information necessary for your specialist to obtain a sound knowledge of your medical history and presenting condition. Together your GP and specialist will communicate to ensure you receive the best care you need to help you stay healthy.

 

 

What should I expect during my first visit?

During your first visit to West Coast Urology, your specialist (Mr. Grills or Dr. McLeod) will review the referral letter provided by your GP and ask you questions about your medical history and presenting condition. It is likely that you will also require a physical examination and extra tests to assist your specialist in determining your diagnosis.

If you require a follow up appointment with your specialist, our admin staff will book this for you at the end of your consultation. Alternatively, if you are required to have a surgical procedure, our staff will assist you to arrange this and provide you with the detailed information you need regarding your procedure.

This information includes providing you with an Informed Financial Consent which will detail your specialists fee, your anticipated rebate and any out of pocket expense. For more information on fees please click here.

Following your consultation, your specialist will send a letter to your referring doctor detailing the outcome of your consultation and any plans for further management.

 

 

Car Parking

For further information on car parking for Geelong appointments please click here